
TERMS & CONDITIONS
to make everything seemless
CANCELLATION POLICY
- Date of booking - 31 days before arrival:
25 % cancellation fee on the total booking amount
- 30 Days - 15 Days:
50 % cancellation fee on the total booking amount
- Within 14 days from date of arrival:
No refunds
- There are no refunds offered on discounted tariff.
In case of a medical or any unexpected emergency,
may reschedule your travels to a future
dates within 06 months from your actual check-in date. Terms & conditions apply
HOUSE RULES
1) Request your kind consideration and adhere to our meal times so that we can serve you to the best of our capabilities, clean up after you in time and maintain privacy for other guests.
Breakfast - 9 am – 10:30 am
Lunch - 1 pm – 2:30 pm
High Tea – 4 pm – 5:00 pm
Finger Food Evening - 6 – 7:00 pm
Dinner - 8 pm - 9:30 pm
2) Please be mindful of the check-out time so that the rooms can be prepared for the next guests coming in.
Check-in: 2 pm
Check-out: 11 am
3) Guest meals menu is fixed and is designed to give maximum variation in food preparation throughout your stay. It is also created to give a fine dining experience to our guests. There are no customizations allowed to the menu. If you require any customizations like vegan or gluten-free food, we request you to let us know of it during the time of booking. The tariff will be decided accordingly and preparations made.
4) Bonfire is not included in the tariff and is priced at Rs 2000 for 2 hours burn. Beyond 2 hours, it will be charged at Rs 1,000 per hour. Please do not request the inclusion of a bonfire in the room tariff.
4) We are not a typical Hotel or Resort and we do not serve meals in the rooms. Our meals are elaborate multi-course affair and neither our operations nor our room design supports such a service. We are focused on providing enhanced mealtime experiences through our cuisine and dining and therefore the meals are served only in the dining and lounge, a large comfortable space on the estate.
5) We are trying to stay sustainable to the best of our capability and water is a scarce resource in the mountains. We change towels after every 3 days and bedsheets after every 7 days for a single check-in.
6) We do housekeeping on a need basis and you can let us know in the morning on days when you need to have your room cleaned. There is no housekeeping facility available after 1 pm so please communicate the requirement by 10 am at the latest.
7) Please be mindful of energy conservation and switch off lights and other electric devices when not in use.
8) We are a fully self-sustainable estate through water harvesting. Also, again water is a very scarce and expensive resource in the mountains. Please use it judiciously.
9) Although our homestay is a pet-friendly property, we do not allow pets on couches, beds, and tables to stay true to the hygiene and cleanliness standards that Homfortable has set for itself. Any violation will incur Rs 2,000 of dry-cleaning charges per piece.
10) All our rooms are non-smoking rooms. Smoking is strictly not allowed in the rooms and lounge.
11) Opening timings for the Dining and Lounge - 8:30 am - 10 pm. There will be no relaxation to this house rule.
12) The Marshall speaker kept in the lounge is not allowed to be used outdoors or taken to the room. Request you support and gracious acceptance to this house rule.
13) There is no driver accommodation facility available at the property. Although you can make arrangements for the stay of drivers in nearby market and we can guide you with this. This is totally subject to availability.
PAYMENT TERMS
As a policy, we require advance deposit equivalent to expense of the stay.